How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities-Reference-Cited by-同舟云学术

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How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities

Published:2024-04 Issue: Volume:201 Page:123221
ISSN:0040-1625
Container-title:Technological Forecasting and Social Change
language:en
Short-container-title:Technological Forecasting and Social Change

Author:

Itani Omar S.^ORCID,Kalra Ashish^ORCID,Rostami Amin^ORCID

Publisher

Elsevier BV

Reference130 articles.

1. Knowledge management, decision-making style, and organizational performance;Abubakar;J. Innov. Knowl.,2019

2. From sales force automation to digital transformation: how social media, social CRM, and artificial intelligence technologies are influencing the sales process;Agnihotri,2021

3. Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict;Agnihotri;Journal of Personal Selling & Sales Management,2017

4. Multiple Regression: Testing and Interpreting Interactions;Aiken,1991

5. Change in technology-enabled omnichannel customer experiences in-store;Alexander;J. Retail. Consum. Serv.,2020

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