Measuring Executive Education Service Quality: A Construct Validity Study in Latin America
Author:
Publisher
Informa UK Limited
Subject
Business, Management and Accounting (miscellaneous),Business and International Management
Link
http://www.tandfonline.com/doi/pdf/10.1080/10978520802114433
Reference62 articles.
1. An empirical assessment of the SERVQUAL scale
2. On the evaluation of structural equation models
Cited by 3 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Viewpoint: the need to evolve to a service logic mindset in Latin America;Journal of Services Marketing;2021-12-13
2. Service quality measurement of higher vocational education based on SERVQUAL and KANO: A case study in Politeknik ATMI Surakarta;AIP Conference Proceedings;2019
3. What can’t be ignored in service quality evaluation: Application contexts, tools and factors;Revista Facultad de Ingeniería Universidad de Antioquia;2014-08-20
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