The Impact of Website Quality Dimensions on Customer Satisfaction in the B2C E-commerce Context
Author:
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
http://www.tandfonline.com/doi/pdf/10.1080/14783360701231302
Reference52 articles.
1. GIST: A Model for Design and Management of Content and Interactivity of Customer-Centric Web Sites
2. On the evaluation of structural equation models
3. The effectiveness of commercial Internet Web sites: a user’s perspective
4. An empirical investigation of decision-making satisfaction in web-based decision support systems
5. An empirical analysis of the antecedents of electronic commerce service continuance
Cited by 219 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Cross-cultural exploration of determinants of e-commerce adoption: Perspectives from logistics service quality and payment driver;Journal of Retailing and Consumer Services;2024-11
2. Factors influencing recommendations for women's clothing satisfaction: A latent dirichlet allocation approach using online reviews;Journal of Retailing and Consumer Services;2024-11
3. Service quality dimensions in Austrian food retailing – a text mining approach for physical retail stores;The International Review of Retail, Distribution and Consumer Research;2024-06-28
4. Why do consumers return products? A qualitative exploration of online product return behaviour of young consumers;Journal of Retailing and Consumer Services;2024-05
5. E-Hizmet Kalitesi ve Web Sitelerine Ait E-Hizmet Kalitesini Etkileyen Boyutlara İlişkin Bir Literatür Değerlendirmesi: Turizm Sektörü;Bucak İşletme Fakültesi Dergisi;2024-04-30
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3