The interpersonal effects of distinct emotions in online reviews
Author:
Affiliation:
1. Institute of Psychology, Leiden University, Leiden, the Netherlands
2. Leiden Institute for Brain and Cognition, Leiden, the Netherlands
3. Amsterdam School of Communication Research, University of Amsterdam, Amsterdam, the Netherlands
Publisher
Informa UK Limited
Subject
Arts and Humanities (miscellaneous),Developmental and Educational Psychology,Experimental and Cognitive Psychology
Link
https://www.tandfonline.com/doi/pdf/10.1080/02699931.2021.1947199
Reference83 articles.
1. Not all anger is created equal: The impact of the expresser’s culture on the social effects of anger in negotiations.
2. Cultural Variance in the Interpersonal Effects of Anger in Negotiations
3. How Do Expressed Emotions Affect the Helpfulness of a Product Review? Evidence from Reviews Using Latent Semantic Analysis
4. Anger and Aggression
5. Outraged Consumers: Getting Even at the Expense of Getting a Good Deal
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