Adding Value at the Desk: How Technology and User Expectations are Changing Reference Work
Author:
Publisher
Informa UK Limited
Subject
Library and Information Sciences
Link
http://www.tandfonline.com/doi/pdf/10.1080/02763877.2013.755398
Reference29 articles.
1. Reference as Outreach: Meeting Users Where They Are
2. Reference service without the desk
3. Reference models in the electronic library
4. Populating a Knowledge Base with Local Knowledge for Florida's Ask a Librarian Reference Consortium
5. Who Holds the Keys to the Web for Libraries?
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