Measuring the Impact of Risk Perception, Trust and Satisfaction on Loyalty in E-Marketplaces

Author:

Amorim CarlaORCID,Pratas JoaquimORCID

Publisher

Springer Singapore

Reference75 articles.

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3. Evans, D., Schmalensee, R., Noel, M., Chang, H., Garcia-Swartz, D.: Platform Economics: Essays on Multi-Sided Businesses (SSRN Scholarly Paper ID 1974020). Social Science Research Network (2011). https://papers.ssrn.com/abstract=1974020

4. Tiwana, A.: Platform Ecosystems: Aligning Architecture, Governance, and Strategy. Newnes (2013)

5. Jaikumar, S.: How do consumers choose sellers in E-Marketplaces? The role of display price and sellers’ review. J. Advert. Res. 59(2), 232–324 (2019)

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