Challenge-hindrance stressors and service employees job outcomes
Author:
Publisher
Springer Science and Business Media LLC
Subject
General Psychology
Link
https://link.springer.com/content/pdf/10.1007/s12144-022-03531-y.pdf
Reference74 articles.
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3. Allen, J. A., Pugh, S. D., Grandey, A. A., & Groth, M. (2010). Following Display Rules in Good or Bad Faith?: Customer Orientation as a Moderator of the Display Rule-Emotional Labor Relationship. Human Performance, 23(2), 101–115. https://doi.org/10.1080/08959281003621695
4. Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the Work Environment for Creativity. Academy of Management Journal, 39(5), 1154–1184. https://doi.org/10.5465/256995
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