The Impact of Dynamic Real-Time Feedback on Patient Satisfaction Scores
Author:
Funder
National Center for Advancing Translational Sciences
Publisher
Springer Science and Business Media LLC
Subject
Internal Medicine
Link
https://link.springer.com/content/pdf/10.1007/s11606-022-07614-1.pdf
Reference20 articles.
1. Seiler A, Knee A, Shaaban R, et al. Physician communication coaching effects on patient experience. PLoS One. 2017;12(7). 10.1371/journal.pone.0180294
2. Banka G, Edgington S, Kyulo N, et al. Improving patient satisfaction through physician education, feedback, and incentives. J Hosp Med. 2015;10(8). 10.1002/jhm.2373
3. Doyle C, Lennox L, Bell D. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ Open. Published online 2013. https://doi.org/10.1136/bmjopen-2012-001570
4. Boissy A, Windover AK, Bokar D, et al. Communication Skills Training for Physicians Improves Patient Satisfaction. J Gen Intern Med. 2016;31(7). 10.1007/s11606-016-3597-2
5. Becker B, Nagavally S, Wagner N, Walker R, Segon Y, Segon A. Creating a culture of quality: our experience with providing feedback to frontline hospitalists. BMJ Open Qual. 2021;10(1):e001141. https://doi.org/10.1136/bmjoq-2020-001141
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