The BT HP alliance — integrated service delivery-Reference-Cited by-同舟云学术

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The BT HP alliance — integrated service delivery

Published:2006-10 Issue:4 Volume:24 Page:11-20
ISSN:1358-3948
Container-title:BT Technology Journal
language:en
Short-container-title:BT Technol J

Author:

Millar W.,Audisio T.

Publisher

Springer Science and Business Media LLC

Subject

Electrical and Electronic Engineering,Computer Networks and Communications

Link

http://link.springer.com/content/pdf/10.1007/s10550-006-0093-y.pdf

Reference5 articles.

1. Mendel T and Forrester P M: ’Converged Service delivery: The missing link in achieving business flexibility’, (June 2006).

2. ITIL — http://www.itil.co.uk/

3. TeleManagement Forum — http://www.tmforum.org/

4. APQC (formerly the American Productivity & Quality Center) — http://www.apqc.org/

5. Muschamp P and Hill J (Eds): ’Web Services’, Special Edition, BT Technol J, 22, No 1 (January 2004).

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