How to increase consumers’ continued use intention of artificial intelligence voice assistants? The role of anthropomorphic features-Reference-Cited by-同舟云学术

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How to increase consumers’ continued use intention of artificial intelligence voice assistants? The role of anthropomorphic features

Published:2023-11-27 Issue:1 Volume:33 Page:
ISSN:1019-6781
Container-title:Electronic Markets
language:en
Short-container-title:Electron Markets

Author:

Zhou Peiyu,Xie Yuguang,Liang Changyong

Funder

National Social Science Fund of China

Publisher

Springer Science and Business Media LLC

Subject

Management of Technology and Innovation,Marketing,Computer Science Applications,Economics and Econometrics,Business and International Management

Link

https://link.springer.com/content/pdf/10.1007/s12525-023-00681-0.pdf

Reference93 articles.

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2. Aldossari, M. Q., & Sidorova, A. (2020). Consumer acceptance of Internet of Things (IoT): Smart home context. Journal of Computer Information Systems, 60(6), 507–517. https://doi.org/10.1080/08874417.2018.1543000

3. Ashfaq, M., Yun, J., Yu, S., & Loureiro, S. M. C. (2020). I, chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents. Telematics and Informatics, 54, 101473. https://doi.org/10.1016/j.tele.2020.101473

4. Benitez, J., Henseler, J., Castillo, A., & Schuberth, F. (2020). How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research. Information & Management, 57(2), 103168. https://doi.org/10.1016/j.im.2019.05.003

5. Benlian, A., Klumpe, J., & Hinz, O. (2020). Mitigating the intrusive effects of smart home assistants by using anthropomorphic design features: A multimethod investigation. Information Systems Journal, 30(6), 1010–1042. https://doi.org/10.1111/isj.12243

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