Artificial intelligence psychological anthropomorphism: scale development and validation-Reference-Cited by-同舟云学术

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Artificial intelligence psychological anthropomorphism: scale development and validation

Published:2024-06-17 Issue: Volume: Page:1-32
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Shen Pengyi¹,Zhang Fengying¹,Fan Xiucheng²,Liu Feng³

Affiliation:

1. School of Business Administration, Jiangxi University of Finance and Economics, Nanchang, People’s Republic of China

2. School of Management, Fudan University, Shanghai, People’s Republic of China

3. School of Foreign Languages, Jiangxi University of Finance and Economics, Nanchang, People’s Republic of China

Funder

National Natural Science Foundation of China

Jiangxi Social Science Fund

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/02642069.2024.2366970

Reference83 articles.

1. Anticipated emotion in planned versus unplanned purchase: scale development and validation

2. My new financial companion! non-linear understanding of Robo-advisory service acceptance

3. Smiling AI agents: How anthropomorphism and broad smiles increase charitable giving

4. Conceptualizing a Nonnatural Entity: Anthropomorphism in God Concepts

5. The dark side of artificial intelligence in services

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