Author:
Aleksic Aleksandar,Ljepava Nikolina,Ristic Marija
Publisher
Springer International Publishing
Reference18 articles.
1. Johnson, M.: International Encyclopedia of the Social & Behavioral Sciences, 2nd edn, pp. 630–632 (2015)
2. Johnson, M.D., Gustafsson, A.: Improving Customer Satisfaction, Loyalty and Profit: an Integrated Measurement and Management System. Jossey-Bass, San Francisco (2000)
3. Boschmann, E., Kwan, M.: Toward socially sustainable urban transportation: progress and potentials. J. Transp. Geogr. 2(3), 138–157 (2008)
4. Fischer, J.M., Amekudzi, A.: Quality of life, sustainable civil infrastructure and sustainable development: strategically expanding choice. J. Urban Plann. Develop. 137(1), 29–38. American Society of Civil Engineers (2011)
5. Fischer, J.M., Mshadoni, M., Kennedy, A.A.: Why and how to use customer opinions: a quality-of-life and customer satisfaction-oriented foundation for performance-based decision-making. Transp. Rev. Transnational Transdisciplinary J. 34(1), 86–101 (2014)
Cited by
4 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献