Analyzing the Critical Success Factors of Lean System Implementation in India Post Using DEMATEL Method
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Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-27440-4_12
Reference15 articles.
1. Bakar, F.A.A., Subari, K., Daril, M.A.M.: Critical success factors of Lean Six Sigma deployment: a current review. Int. J. Lean Six Sigma 6(4), 339–348 (2015)
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3. Chen, Y.T.: Applying the DEMATEL approach to identify the focus of library service quality: a case study of a Taiwanese academic library. Electron. Libr. 34, 315–331 (2016)
4. Cheng, C.C., Chen, C.T., Hsu, F.S., Hu, H.Y.: Enhancing service quality improvement strategies of fine-dining restaurants: new insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis. Int. J. Hosp. Manag. 31, 1155–1166 (2012)
5. Garza-Reyes, J.A., et al.: Deploying Kaizen events in the manufacturing industry: an investigation into managerial factors. Prod. Plann. Control 33(5), 427–449 (2022)
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