Enhancing service quality improvement strategies of fine-dining restaurants: New insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis-Reference-Cited by-同舟云学术

Enhancing service quality improvement strategies of fine-dining restaurants: New insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis

Published:2012-12 Issue:4 Volume:31 Page:1155-1166
ISSN:0278-4319
Container-title:International Journal of Hospitality Management
language:en
Short-container-title:International Journal of Hospitality Management

Author:

Cheng Ching-Chan,Chen Cheng-Ta,Hsu Fu-Sung,Hu Hsiu-Yuan

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference42 articles.

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