Please Tell Me What to Do – Towards a Guided Orchestration of Key Activities in Data-Rich Service Systems-Reference-Cited by-同舟云学术

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Please Tell Me What to Do – Towards a Guided Orchestration of Key Activities in Data-Rich Service Systems

Published:2020 Issue: Volume: Page:426-437
ISSN:0302-9743
Container-title:Designing for Digital Transformation. Co-Creating Services with Citizens and Industry
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Author:

Hunke Fabian,Seebacher Stefan,Thomsen Hauke

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-030-64823-7_41

Reference44 articles.

1. Zaki, M.: Digital transformation: harnessing digital technologies for the next generation of services. J. Serv. Mark. 33, 429–435 (2019)

2. Vargo, S.L., Lusch, R.F.: Why “service”? J. Acad. Mark. Sci. 36, 25–38 (2008)

3. Wuenderlich, N.V., Heinonen, K., Ostrom, A.L., Patricio, L., Sousa, R., Voss, C., Lemmink, J.G.A.M.: “Futurizing” smart service: implications for service researchers and managers. J. Serv. Mark. 29, 442–447 (2015)

4. Fromm, H., Habryn, F., Satzger, G.: Service analytics: leveraging data across enterprise boundaries for competitive advantage. In: Bäumer, U., Kreutter, P., Messner, W. (eds.) Globalization of Professional Services, pp. 139–149. Springer, Berlin (2012). https://doi.org/10.1007/978-3-642-29181-4_13

5. Troilo, G., De Luca, L.M., Guenzi, P.: Linking data-rich environments with service innovation in incumbent firms: a conceptual framework and research propositions. J. Prod. Innov. Manag. 34, 617–639 (2017)

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1. The Data Value Chain Ontology;Transactions on Computational Science and Computational Intelligence;2023-11-04

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