Why “service”?

Author:

Vargo Stephen L.,Lusch Robert F.

Publisher

Springer Science and Business Media LLC

Subject

Marketing,Economics and Econometrics,Business and International Management

Reference66 articles.

1. Abela, A. V., & Murphy, P. E. (2008). Marketing with integrity: Ethics and the service dominant logic for marketing (in press).

2. Achrol, R., & Kotler, P. (2006). The service-dominant logic for marketing: A critique. In R. F. Lusch & S. L. Vargo (Eds.), The service-dominant logic of marketing: Dialog, debate, and directions (pp. 320–337). Armonk, NY: M.E. Sharpe.

3. Alderson, W. (1957). Marketing behavior and executive action: A functionalist approach to marketing theory. Homewood, IL: Richard D. Irwin.

4. Arnould, E. J., Price, L. L., & Malshe, A. (2006). Toward a cultural resource-based theory of the customer. In R. F. Lusch & S. L. Vargo (Eds.), The service-dominant logic of marketing: Dialog, debate, and directions (pp. 91–104). Armonk, NY: M.E. Sharpe.

5. Arnould, E. J., & Thompson, C. J. (2005) Consumer culture theory (CCT): Twenty years of research. Journal of Consumer Research, 31, 868–883 (March).

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