Impressing Artificial Intelligence: Automated Job Interview Training in Professional English Subjects

Author:

Jarvis Andrew1ORCID,Ho Anna2,Lim Grace2

Affiliation:

1. Centre for Applied English Studies, The University of Hong Kong, Hong Kong

2. English Language Centre, The Hong Kong Polytechnic University, Hong Kong

Abstract

More organizations are using automated job interview platforms to screen candidates at the early stages of the recruitment process. These platforms enable job candidates to take automated video interviews remotely using their personal devices. The interviews are analysed by artificial intelligence (AI) powered algorithms to produce analytics which inform hiring decisions. In this article, we explore the use of automated job interviewing within professional English subjects delivered to undergraduate students in Hong Kong. The innovation was introduced to help students to keep up with recruitment practices, provide speaking practice and explore AI-powered evaluation as a form of feedback. As well as outlining how automated interviewing was integrated into our teaching practice, we discuss student feedback on the experience and offer suggestions for future teaching practice with this technology. We also highlight considerations for practitioners such as the acceptance and adoption of AI technologies into language learning provision and the development of AI literacy skills. AI technologies have much potential for language teaching and this article offers a practical exploration into one such technology: automated job interviewing.

Funder

UGC Teaching Development Grant

Publisher

SAGE Publications

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