Pilot Errors as a Source of Workload

Author:

Hart Sandra G.1,Bortolussi Michael R.2

Affiliation:

1. NASA-Ames Research Center, Moffett Field, California

2. Behavioral Institute for Technology and Science, West Lafayette, Indiana

Abstract

A pilot opinion survey was conducted to develop a database for creating simulation scenarios that impose predetermined levels of pilot workload. Twelve pilots estimated the effect of 163 events and activities (which they had encountered during their previous flying experiences) on performance, effort, workload, and stress. The events, described in the context of flight scenario segments, included control, navigation and communications activities, aircraft and system failures, and pilot errors. In general, workload, stress, and effort ratings were significantly correlated with each other but not with performance ratings; however, some different response patterns were found as a function of flight segment (e.g., workload, stress, and performance, but not effort, ratings varied with flight phase) and type of event. Errors were rated as a significant source of change for workload, stress, and performance, suggesting that errors could be conceptualized as a cause of workload rather than as a symptom.

Publisher

SAGE Publications

Subject

Behavioral Neuroscience,Applied Psychology,Human Factors and Ergonomics

Reference8 articles.

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4. Hart, S. G. (1983). Effect of VFR aircraft on approach traffic with and without cockpit displays of traffic information. In Proceedings of the 18th Annual Conference all Manual Control (pp. 522–545). Wright-Patterson AFB, OH: Flight Dynamics Laboratory.

5. Hart, S. G., Childress, M. E., and Bortolussi, M. R. (1981). Defining the subjective experience of workload. In Proceedings of the Human Factors Society 25th Annual Meeting (pp. 527–532). Santa Monica, CA: Human Factors Society.

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