Understanding evaluation use from an organisational perspective: A review of the literature and a research agenda

Abstract

Why do some types of evaluation use prevail in certain contexts and not in others? The aim of this article is to advance knowledge about organisational factors of evaluation use, that is, determinants of evaluation use grounded in organisational theories. We critically review existing frameworks of organisational factors of evaluation use, highlighting key differences between them and pointing out discrepancies with empirical insights. We discuss the merits of two potential areas for future research that can help concretise theoretical stances: considering organisational legitimacy as a potential direct determinant of evaluation use and incorporating a dynamic perspective in organisational frameworks of evaluation use.