The design and evaluation of a digital learning-based English chatbot as an online self-learning method

Author:

Wu CH12ORCID,Lam HY12ORCID,Kong A3,Wong WLH3ORCID

Affiliation:

1. Department of Supply Chain and Information Management, The Hang Seng University of Hong Kong, Shatin, Hong Kong SAR

2. Big Data Intelligence Centre, The Hang Seng University of Hong Kong, Shatin, Hong Kong SAR

3. Department of English, The Hang Seng University of Hong Kong, Shatin, Hong Kong SAR

Abstract

A majority of government and international organisations have chosen English as their official language since it is the only language in the world with the status of a global language and a world language. One of the key components of learning a language is oral communication; however, students frequently overlook the value of oral communication, which reduces the effectiveness of language acquisition. To enhance the motivation and effectiveness of non-native English speakers to learn and practise English, this study aims to develop an interactive self-learning and self-improvement approach. A well-designed and chatbot-assisted learning environment is designed, using a variety of concepts such as informal learning, language learning, mobile learning, and educational mobile application, and evaluated.

Funder

University Grants Committee of the Hong Kong Special Administrative Region, China

Education Bureau of the Hong Kong Special Administrative Region, China

Publisher

SAGE Publications

Subject

Management Science and Operations Research,Organizational Behavior and Human Resource Management

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