The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy for the AI Age-Reference-Cited by-同舟云学术

The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy for the AI Age

Published:2023-05-30 Issue:3 Volume:86 Page:257-295
ISSN:2329-4906
Container-title:Business and Professional Communication Quarterly
language:en
Short-container-title:Business and Professional Communication Quarterly

Author:

Cardon Peter¹^ORCID,Fleischmann Carolin²,Aritz Jolanta¹,Logemann Minna³,Heidewald Jeanette⁴

Affiliation:

1. University of Southern California, USA

2. Rosenheim Technical University of Applied Sciences, Germany

3. Baruch College, USA

4. Indiana University, USA

Abstract

Generative AI may significantly disrupt the teaching and practice of business communication. This study of 343 communication instructors revealed a collective view that AI-assisted writing will be widely adopted in the workplace and will require significant changes to instruction. Key perceived challenges include less critical thinking and authenticity in writing. Key perceived benefits include more efficiency and better idea generation in writing. Students will need to develop AI literacy—composed of application, authenticity, accountability, and agency—to succeed in the workplace. Recommendations are provided for instructors and administrators to ensure the benefits of AI-assisted writing can outweigh the challenges.

Publisher

SAGE Publications

Subject

Economics, Econometrics and Finance (miscellaneous),Arts and Humanities (miscellaneous),Business, Management and Accounting (miscellaneous),Business and International Management

Link

http://journals.sagepub.com/doi/pdf/10.1177/23294906231176517

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