Competencies Needed by Business Professionals in the AI Age: Character and Communication Lead the Way-Reference-Cited by-同舟云学术

Competencies Needed by Business Professionals in the AI Age: Character and Communication Lead the Way

Published:2023-11-08 Issue: Volume: Page:
ISSN:2329-4906
Container-title:Business and Professional Communication Quarterly
language:en
Short-container-title:Business and Professional Communication Quarterly

Author:

Cardon Peter¹^ORCID,Fleischmann Carolin²,Logemann Minna³,Heidewald Jeanette⁴,Aritz Jolanta¹,Swartz Stephanie⁵

Affiliation:

1. University of Southern California, USA

2. Rosenheim Technical University of Applied Sciences, Germany

3. Baruch College, USA

4. Indiana University, USA

5. Hochschule Mainz, Mainz, Germany

Abstract

Many experts project generative AI will impact the types of competencies that are valued among working professionals. This is the first known academic study to explore the views of business practitioners about the impacts of generative AI on skill sets. This survey of 692 business practitioners showed that business practitioners widely use generative AI, with the most common uses involving research and ideation, drafting of business messages and reports, and summarizing and revising text. Business practitioners report that character-based traits such as integrity and soft skills will become more important. Implications for teaching business communication are discussed.

Publisher

SAGE Publications

Subject

Economics, Econometrics and Finance (miscellaneous),Arts and Humanities (miscellaneous),Business, Management and Accounting (miscellaneous),Business and International Management

Link

http://journals.sagepub.com/doi/pdf/10.1177/23294906231208166

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