1. The School of Hospitality Business, Broad College of Business & Department of Communication, Communication Arts & Sciences, Michigan State University, East Lansing, MI, USA
2. Independent Researcher, Lakewood Ranch, FL, USA
3. The School of Hospitality Business, Michigan State University, Broad College of Business, East Lansing, MI, USA
4. Digital Transformation, Keele University, Keele Business School, Straffordshire, UK
5. Faculty of Business Administration, University of Macau, Asia-Pacific Academy of Economics and Management, Taipa, Macau SAR, China