Professional identity and turnover intentions of social workers in Beijing, China: The roles of job satisfaction and agency type

Abstract

In order to address the ascending turnover rate among social workers in China, this article presents the idea, based on social identity theory, that professional identity is an important factor influencing turnover rate. Employing structural equation modelling (SEM) techniques, the study found that professional identity was negatively associated with social workers’ turnover intentions, and that social workers’ job satisfaction mediated the relationship between professional identity and their turnover intentions. The findings suggest that more work needs to be done on social work education and public image construction in China.