The relationship between human resource practices and knowledge sharing in service firms

Abstract

Human resource practices have been found to be critical in knowledge sharing. Thus, this study examined the effects of job satisfaction, employee commitment, workplace friendship and team culture on knowledge sharing. This study used the survey research design. The respondents of the study were employees of the service industry. Multiple linear regression was used to analyse the data. The results show that employee commitment, workplace friendship and team culture explain the variance in knowledge sharing in service firms. The implications of the findings have been discussed at the end of the article.