Subject
Tourism, Leisure and Hospitality Management
Cited by
9 articles.
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1. Bibliography and references;International Hospitality Management;2007
2. References;Organization Behaviour for Leisure Services;2003
3. References;Empowerment;2001
4. Implementing quality management in the hospitality industry;Benchmarking for Quality Management & Technology;1996-12-01
5. Front and back‐stage strategies in service delivery in the
hospitality industry;Marketing Intelligence & Planning;1995-12-01