Giving Organization Stakeholders Better Help: A Taxonomy for Making Sense of Workplace Mental Health Offerings

Abstract

Mental health has grown increasingly important as an aspect of employee well-being, with organizations expected to address these needs through offerings to support employee mental health. Broad societal forces like stigma and low levels of literacy surrounding mental health make it challenging for many people to understand these offerings. As the marketplace for these offerings grows to meet this demand, employees, HR professionals, and business leaders need better resources to understand, organize, and distinguish among their choices. The current research offers a 3-dimensional taxonomy for organizing these offerings, distinguishing them according to their (a). Primary Purpose-To Restore or Enrich; (b). Delivery Agent Location-External or Internal; (c). Latitude in Providing-Legally Required or Voluntary Provided. We provide theoretical approaches for scholars to consider these offerings’ impact in workplaces, and briefly demonstrate the taxonomy’s value in organizing some of the commonly available offerings in many modern workplaces. Finally, we provide two attainable research avenues for researchers to explore to inform organizational stakeholders on the (1). prevalence, costs, outcomes of these offerings in the workforce and (2). helpers and hurdles to employees' using these offerings.