Twenty Years of Patient Satisfaction Research Applied to the Emergency Department: A Qualitative Review
Author:
Affiliation:
1. Intermountain Institute for Healthcare Delivery Research, Salt Lake City, UT,
Publisher
Ovid Technologies (Wolters Kluwer Health)
Subject
Health Policy
Link
http://journals.sagepub.com/doi/pdf/10.1177/1062860609352536
Reference89 articles.
1. Patient satisfaction in the Emergency Department: a review of the literature and implications for practice
2. Health Care Quality
3. Evaluating the use of a modified CAHPS® survey to support improvements in patient-centred care: lessons from a quality improvement collaborative
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