Can Misfit Be a Motivator of Helping and Voice Behaviors? Role of Leader–Follower Complementary Fit in Helping and Voice Behaviors

Abstract

This study explores the role of leader–follower complementary fit in predicting followers’ helping and voice behaviors. We collected survey-based data from 645 employees in 119 South Korean teams and performed cross-level polynomial regression analyses and response surface tests. The cross-level polynomial regression analyses and post hoc analyses generally endorsed complementary fit effects, such that the levels of helping and voice behaviors were higher when promotion-focused followers interacted with less transformational leaders and when less promotion-focused followers interacted with transformational leaders. On the contrary, we detected a supplementary fit effect for prevention focus. More precisely, followers’ helping behavior was more pronounced when their prevention focus was similar to the level of transactional leadership than where there was a mismatch between the two. These findings provide a nuanced perspective for understanding the differential roles of complementary and supplementary fit between transformational and transactional leadership and follower regulatory focus in predicting helping and voice behaviors.