Fostering Voluntary Compliance in the COVID-19 Pandemic: An Analytical Framework of Information Disclosure

Abstract

Although there have been studies investigating the relationship between information disclosure and voluntary compliance behaviors, the terrain of such research is largely fragmented and has been rarely tested empirically in the pandemic contexts. This article reviewed the intervention and control of the pandemic from the perspective of information disclosure with reflections on the experience in China. Furthermore, the authors propose a comprehensive framework demonstrating the overall landscape of information disclosure and voluntary compliance behaviors with highlights on (a) the tensions between privacy and information transparency; (b) the trade-offs between policy rigorousness and compliance behaviors; (c) different sources of information and how they influence public behaviors differently; and most importantly, (d) how the variegated configurations and contextualization of factors result in different influencing and moderating mechanisms between information disclosure and voluntary compliance behaviors. In the end, the authors call for future research and reforms in pandemic control practice to focus on the dynamics of information disclosure, government actions, and public compliance behaviors, which has been largely neglected so far.