Emerging Roles and Competencies for Training in E-Learning Environments

Abstract

The problem and the solution. The Internet and Web-based technologies are having a profound impact on the lives of human resource development (HRD) professionals. Trainers who use the Internet for instructional delivery need to assume new roles and develop new competencies while continuing to apply existing ones in order to be successful trainers when using these new technologies. The purpose of this chapter is to examine the changing role of the trainer who uses Web-based learning environments and to identify the new roles and competencies that must be developed to become an effective e-trainer.Critical factors associated with the adoption of new technologies and strategies for effectively training the e-trainer also are explored. Finally,strategies for developing the new skills required of the etrainer are reviewed.