Affiliation:
1. University of Delaware
2. University of Otago
3. University of Arizona
4. University of Central Florida
Abstract
This article develops the construct of workplace forgiveness by drawing from several relevant literatures. Forgiveness is defined as a process by which an offended worker cognitively acknowledges the wrongfulness of an injurious act and deliberately chooses to release negative emotions and inhibit the desire for revenge. In contrast to revenge, forgiveness may repair damaged workplace relationships in the aftermath of a personal offense. The authors conclude with a research agenda in the form of objectives that provides researchers with a plan for investigating forgiveness.
Subject
Management of Technology and Innovation,Strategy and Management,General Business, Management and Accounting
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