Mediating Role of Job Satisfaction on Turnover Intentions and Job Mismatch Among Millennial Employees in Bengaluru

Abstract

The millennials have become the largest cohort in the workforce, and their retention has become challenging for policymakers and organizations. Millennials are career-oriented and are ready to switch jobs if there is a mismatch in skills and job requirement. The purpose of this study is to investigate the mediating role of job satisfaction on turnover intention and job mismatch among millennial employees in Bengaluru. The study consists of 247 millennial employees from different industries of Bengaluru. Statistical tools such as SPSS 20, AMOS 20, and Sobel-Z test have been used for analysis. It is found from our research study that job mismatch is having a positive relationship with turnover intention, while job satisfaction is having a negative relationship with turnover intention. The relation between job mismatch and job satisfaction is negative. The findings demonstrated that job satisfaction partially mediated the relationships between job mismatch and turnover intentions. It was concluded from the study that millennials consider personal growth as the major factor, which influences their job satisfaction. This study is of practical importance as it impacts organizational practices (specifically human resource management practices).