1. 1. Council of Logistics Management, 1996 Membership Roster (Oak Brook, IL: Council of Logistics Management, 1996), p. 356.
2. 2. R. H. Ballou, Business Logistics Management and Control (Upper Saddle River, NJ: Prentice Hall, 1992), p. 5.
3. 4. Council of Logistics Management, 1996 Membership Roster, pp. 348-355.