An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors-Reference-Cited by-同舟云学术

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An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors

Published:2002-07-01 Issue:3 Volume:30 Page:184-201
ISSN:0092-0703
Container-title:Journal of the Academy of Marketing Science
language:en
Short-container-title:Journal of the Academy of Marketing Science

Author:

Dabholkar P. A.,Bagozzi R. P.

Publisher

Springer Science and Business Media LLC

Subject

Marketing,Economics and Econometrics,Business and International Management

Link

http://www.springerlink.com/index/pdf/10.1177/0092070302303001

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