The Effects of Leader Motivating Language Use on Employee Decision Making

Abstract

This study examines the link between strategic leader verbal communication and effective employee decision making. Results show that leader communication (as measured by the motivating language scale) is significantly and positively related to augmented worker decision making. Structural equation modeling results indicate an expected 2.5% improvement in worker decision making for every 10% increase in leader language use. These results can be helpful to researchers and managers because they advance motivating language theory, and are easily understood as an applied communications framework for improving employee decision making.