Navigating the Web with a Typology of Corporate Uses

Author:

Hoger Elizabeth A.1,Cappel James J.2,Myerscough Mark A.3

Affiliation:

1. Western Michigan University, Kalamazoo

2. Central Michigan University, Mt. Pleasant

3. University of Wisconsin-Oshkosh, Oshkosh

Abstract

Many business communication teachers are grappling with ways to use the rich potential of the WorldWide Web. A categorization or typology of sites provides students with a tool to explore the Web systematically and attentively. The typology discussed in this article divides corporate sites into five cate gories depending on purpose: marketplace awareness and promotion, cus tomer support, sales, advertising, and electronic information services. Armed with this typology, students analyze sites as examples of business communica tion. Based on this analysis, they develop a collaborative oral presentation.

Publisher

SAGE Publications

Subject

Economics, Econometrics and Finance (miscellaneous),Arts and Humanities (miscellaneous),Business, Management and Accounting (miscellaneous),Business and International Management

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