The Effect of Employee Desire and Employee Engagement on Organizational Performance: Evidence from ICT Sector in Kerala, India

Abstract

This study analyses the multivariate effect of employee desire (ED) and employee engagement (EE) on organizational performance (OP). The data were collected from 352 executive employees belonging to public and private information and communications technology (ICT) sector organizations in Kerala, India. The stratified random sampling technique was applied for selecting the samples and the data were collected using a structured questionnaire. The structural equation modeling (SEM) technique was applied to study the causal linkage among the variables. The analysis revealed that OP is positively influenced by ED and EE. The study further confirms the mediation effect of EE in the relationship between ED and OP. The effects are statistically significant. The study furnishes beneficial inputs for practising managers, which can encourage EE and strengthen OP. JEL Code: M54