Affiliation:
1. School of Education, University of Haifa
Abstract
This article illustrates the need for optimal balance between focus and flexibility, as well as task and process, in a model of conflict resolution. Our model consists of initial stages of defining the conflict, ratings, and gathering information. Thereafter, participants themselves decide among the options of creating new solutions, ratings, redefining the conflict, gathering more information, and influence attempts. Until the conflict is resolved, the model recycles through these options, searching for the cognitive and emotional elements which constitute a mutually satisfactory solution.
Subject
Political Science and International Relations,Sociology and Political Science,General Business, Management and Accounting
Cited by
11 articles.
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