Application of Cognitive Performance Modeling for Usability Evaluation of Emergency Medical Services In-Vehicle Technology

Author:

Park Junho1,McKenzie Johnathan1,Shahini Farzaneh1,Zahabi Maryam1

Affiliation:

1. Texas A&M University, College Station, TX

Abstract

Motor vehicle crashes are one of the leading causes of emergency medical service (EMS) fatalities. These crashes have been mainly attributed to driver distraction caused by in-vehicle technologies especially mobile computer terminals (MCTs). This study used cognitive performance modeling to assess MCT use by EMS drivers. A pilot study was conducted with six EMS experts performing a navigation task with the MCT. Pilot data results were used to create and validate the models using CogTool platform. In terms of task completion time (TCT), the model closely matched the data collected through observations, allowing for redesign improvements to be considered, while further validating CogTool as an analytical tool. The MCT was also redesigned based on the usability heuristics. The developed models and approach can be used in MCT design and development process to ensure efficient interaction in multi-tasking situations of driving and using the MCT.

Publisher

SAGE Publications

Subject

General Medicine,General Chemistry

Cited by 4 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Smart All-Hazard Responses Framework (SARF): Human Factors and Ergonomics Approach;Proceedings of the Human Factors and Ergonomics Society Annual Meeting;2024-08-12

2. Artificial Intelligence for Emergency Medical Service;Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care;2024-06

3. A Review of Human Performance Models for Prediction of Driver Behavior and Interactions With In-Vehicle Technology;Human Factors: The Journal of the Human Factors and Ergonomics Society;2022-10-19

4. Life cycle cost comparison of strengthening a steel bridge using post-installed shear connectors with bridge reconstruction;International Journal of Construction Management;2021-08-27

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