Connecting the Dots: Perceived Organization Support, Motive Fulfilment, Job Satisfaction, and Affective Commitment Among Volunteers

Abstract

In this paper, the influence of organizational factors and the role of individual factors on volunteers’ job satisfaction and affective commitment is examined, in particular, whether volunteers’ motive fulfilment mediates the influence of perceived organizational support for the two outcomes of job satisfaction and affective commitment. A crosssectional survey was used to collect data from 213 volunteers from five non-profit organizations in Queensland, Australia. Perceived organizational support is found to have a significant relationship on volunteers’ job satisfaction and affective commitment. Furthermore, motive fulfilment had a significant effect on the impact of perceived organizational support (POS) on the two outcomes. The results of the study provide new knowledge about the importance of motive fulfilment as a tool for improving volunteers’ positive organizational experiences and explain how motive fulfilment promotes increased job satisfaction and affective commitment.