Customers’ Expectation, Satisfaction, and Repurchase Intention of Used Products Online: Empirical Evidence From China
Author:
Affiliation:
1. Dongbei University of Finance & Economics, Dalian, China
2. University of Science & Technology Beijing, China
3. DHA Suffa University, Karachi, Pakistan
4. Cyberjaya University College of Medical Sciences, Selangor, Malaysia
Publisher
SAGE Publications
Subject
General Social Sciences,General Arts and Humanities
Link
http://journals.sagepub.com/doi/pdf/10.1177/2158244019846212
Reference69 articles.
1. Hedonic shopping motivations
2. The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors
3. Comparative fit indexes in structural models.
4. Understanding Information Systems Continuance: An Expectation-Confirmation Model
5. A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions
Cited by 54 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Understanding the self-perceived customer experience and repurchase intention in live streaming shopping: evidence from China;Humanities and Social Sciences Communications;2024-02-02
2. Veganism, a new hotel paradigm: Exploring the attributes of vegan-friendly hotels and guest approach behaviors;International Journal of Hospitality Management;2024-02
3. Multidirectional analysis for sustainable development: An examination of sustainable policies, corporate social responsibility, and organizational performance;Sustainable Development;2024-01-30
4. Navigating sustainable development: Empirical analysis of corporate social responsibility, eco‐friendly production, and stakeholder green commitment through the lens of stakeholder theory;Sustainable Development;2024-01-22
5. The influence of Customer Expectation, Perceived Enjoyment, Perceived Ease of Use, and customer satisfaction on Repurchase Intention of vidio.com Streaming Service Providers;Journal of Law and Sustainable Development;2024-01-15
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3