An Integrative Overview of the Quality Dimension: Marketing Implications for the Consumer-Oriented Health Care Organization-Reference-Cited by-同舟云学术

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An Integrative Overview of the Quality Dimension: Marketing Implications for the Consumer-Oriented Health Care Organization

Published:1990-06 Issue:2 Volume:47 Page:193-219
ISSN:0025-7087
Container-title:Medical Care Review
language:en
Short-container-title:Medical Care Review

Author:

O'Connor Stephen J.¹,Bowers Michael R.²

Affiliation:

1. Center for Health Services Education and Research, St. Louis University

2. Department of Marketing, University of Alabama at Birmingham

Publisher

SAGE Publications

Subject

General Medicine

Link

http://journals.sagepub.com/doi/pdf/10.1177/107755879004700204

Reference72 articles.

1. How advertising affects employees

Cited by 12 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Can social media be used as a hospital quality improvement tool?;Journal of Hospital Medicine;2015-09-21

2. Enhancing Service Orientation Through Emotional Intelligence Amongst Health Care Professionals: A Case Study of Government Hospital in Delhi, India;SSRN Electronic Journal;2012

3. Measuring lay people's perceptions of the quality of primary health care services in developing countries. Validation of a 20-item scale;International Journal for Quality in Health Care;1998-04-01

4. Qualité des soins dispensés en unités de courte durée gériatriques: la perspective des patients;Canadian Journal on Aging / La Revue canadienne du vieillissement;1998

5. Service Quality of Chinese Traditional Medicine in Taiwan: A Comparative Study;The American Journal of Chinese Medicine;1997-01

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