Can social media be used as a hospital quality improvement tool?-Reference-Cited by-同舟云学术

Can social media be used as a hospital quality improvement tool?

Published:2015-09-21 Issue:1 Volume:11 Page:52-55
ISSN:1553-5592
Container-title:Journal of Hospital Medicine
language:en
Short-container-title:J. Hosp. Med.

Author:

Lagu Tara¹²³,Goff Sarah L.¹²³,Craft Ben⁴,Calcasola Stephanie⁵,Benjamin Evan M.¹²³⁵,Priya Aruna¹,Lindenauer Peter K.¹²³

Affiliation:

1. Center for Quality of Care Research, Baystate Medical Center; Springfield Massachusetts

2. Department of Medicine; Baystate Medical Center; Springfield Massachusetts

3. Tufts University School of Medicine/Clinical and Translational Science Institute; Boston Massachusetts

4. Public Affairs, Baystate Health; Springfield Massachusetts

5. Division of Healthcare Quality; Baystate Medical Center; Springfield Massachusetts

Publisher

Wiley

Subject

Assessment and Diagnosis,Care Planning,Health Policy,Fundamentals and skills,General Medicine,Leadership and Management

Link

https://mdedge-files-live.s3.us-east-2.amazonaws.com/files/s3fs-public/pdfs/journals/jhm2486.pdf

Reference15 articles.

1. http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/hospital-value-based-purchasing/index.html?redirect=/Hospital-Value-Based-Purchasing

2. An integrative overview of the quality dimension: marketing implications for the consumer-oriented health care organization;O'Connor;Med Care Res Rev,1990

3. A mixed-methods analysis of patient reviews of hospital care in England: implications for public reporting of health care quality data in the United States;Lagu;Jt Comm J Qual Patient Saf,2013

4. Taking Patients' Narratives about Clinicians from Anecdote to Science;Schlesinger;NEJM,2015

5. Putting the public back in public reporting of health care quality;Lagu;JAMA,2010

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