Scenario Mapping with Work Domain Analysis

Abstract

Work domain analysis is an approach that is moving from research to practical usage. Being highly analytical and time-intensive in its early stages, clients will search for early indications that the analysis is on track and relevant. This paper presents one approach for validating a work domain analysis by mapping the action patterns of operators against the work domain space developed by the analysis. This approach provides some validation the analysis, shows the use of the work domain over time in three dimensions, and provides a substantial link between the work analysis approach and traditional task-based approaches.