The Effect of the Case Method on Tolerance for Ambiguity

Abstract

This research examined the effect of the case method of teaching the strategic management course on students' tolerance for ambiguity. Ambiguity tolerance, locus of control, and several demographic variables were assessed at pre- and postcourse intervals to determine if ambiguity tolerance increased with the use of narrative cases. When compared to the control group, the results suggest that case teaching can improve ambiguity tolerance of student participants. Performance in the course was also associated positively with tolerance for ambiguity. Implications of the change in ambiguity tolerance and future research directions are discussed.