Emotional intelligence and job satisfaction of academic librarians: An assessment of the relationship

Abstract

The objective of this study was to investigate the relationship between emotional intelligence and general job satisfaction of librarians. For this purpose, a quantitative study was conducted on librarians serving in university libraries of Pakistan. A randomly selected sample of Pakistani university librarians completed a questionnaire survey measuring their responses on emotional intelligence and job satisfaction. Multiple regression analysis indicated that all indicators of emotional intelligence were significant predictors of job satisfaction. The results showed that self-assessment was the strongest predictor while optimism was the weakest predictor of job satisfaction. The findings are useful for libraries and other organizations interested in developing emotional intelligence and improving workers’ job satisfaction, which ultimately may lead to effective performance.