Improving Efficiency and Accuracy: Implementing Automation in King Hamad Hospital Outpatient Pharmacy

Abstract

Pharmacy automation is an important tool for improving the safety, accuracy, and efficiency of medication delivery in healthcare settings. King Hamad University Hospital (KHUH) has implemented a comprehensive pharmacy automation system to improve the quality of care provided to its patients. The implementation of pharmacy automation at KHUH has resulted in improved patient safety and satisfaction. Automated dispensing cabinets have reduced medication errors by providing secure storage and access to medications. Automated medication packaging systems have improved accuracy by reducing the risk of errors associated with manual packaging. The CPOE system has improved communication between physicians and pharmacists by allowing physicians to electronically enter orders for medications directly into the EMR. Additionally, the implementation of pharmacy automation has improved patient satisfaction by reducing wait times for medications and increasing convenience for patients who need to pick up their prescriptions from the hospital pharmacy. Overall, pharmacy automation at KHUH has been successful in improving patient safety, accuracy, efficiency, and satisfaction. The implementation of this technology has allowed KHUH to provide better quality care for its patients while also reducing costs associated with manual processes.