1. Beard J, Wood D: Application of Lean Princvples can reduce in-patient prescription waiting times. Pharm J 2010, 284(17th April 2010):369-371.
2. Beard R, Candlish CA: Does electronic prescribing contribute to clinical governance? Br J Health Comput Inform Manag 2004, 21(4):27-29.
3. Beard R: How can electronic prescribing systems contribute to clinical governance? Professional Masters Thesis. University of Sunderland; 2009.
http://www.sunderland.ac.uk
4. Donaldson L: An Organisation with a Memory. 2001.
http://www.doh.gov.uk
5. Kelley DL: How to Use Control Charts for Healthcare. ASQ Quality Press; 1999.