Exploiting the Service Concept for Service Design and Development
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SAGE Publications, Inc.
Cited by 24 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
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3. Insights from Architectural Elements of a Service Transformation Process— A Literature Review;Journal of Service Science and Management;2022
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5. Conceptualizing and Measuring Perceived Service Complexity;Journal of Marketing Theory and Practice;2019-01-02
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